Terms and conditions

Terms and conditions

Privacy Notice

This privacy notice discloses the privacy practices for wgbotanicals.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You also have the opportunity to subscribe to our email list. When you do, you give us the right to email you at any time with information, specials, or something we think is important to you.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If other organizations use cookies or other devices that track site visitors to your site, insert a paragraph like this in your privacy notice:
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Images

Images on Wgbotanicals.Com website may not be used for any purpose without prior authorization. Publishers who would like to use our images must have written consent from Wgbotanicals.com. Publishers may use our contact page for authorization of specific images on our website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.


RETURN POLICY

On all catalog items we require that the customer contact us within at least Ten (10) days of receipt of product in order to qualify for Site Credit or exchange. Free samples are given when in stock,They are not give on any product that is Discounted or currently on sale. We are not responsible for these as they are given away as free items.

WgBotanicals.com does not assume the responsibility of return shipping costs on any merchandise (defective or otherwise.) All orders are thoroughly inspected at WgBotanicals.com and adequately packed before shipment.

WgBotanicals.com does assume the responsibility for the quality of our goods upon arrival to the customer. WgBotanicals.com does not assume the responsibility for shipping costs on product exchanges when shipped to the customer unless wrong item was sent.

NOTICE: All return requests are to be accompanied by the original product (defective or otherwise) in unopened and untampered condition in order for the customer to qualify for a refund. All Wgbotanicals.com products are packaged in heat sealed Mylar zip-locks. This seal cannot be broken in order for a product to qualify for refund. Wgbotanicals.com reserves the right to refuse product refunds on questionable returns and does not offer refunds on opened products.

In order to qualify for an exchange or store credit, Wgbotanicals.com requires a return of the original product unopened within 10 (Ten) Days of received date & 40% Restocking Fee, we do reserve the right to refuse return requests. WgBotanicals.com also reserves the right to deny an exchange or Site credit upon inspection of any returned merchandise. WgBotanicals.com will not reship a returned item for any reason. Wgbotanicals.com Is not responsible for USPS lost packages,Always ship to a address u are a resident of or enter C/O with your name below the residence you are currently visiting.

***✈️PRIORITY EXPRESS 2-Day Must be placed the day before or before 9:00am Est time. As stated on USPS site Priority Mail Express can take 2 days to rural areas not all areas Qualify. *Max refund provided is 50% of shipping price,you will be refunded with a coupon code for ur next order.We always ship same day and have express tracking by 11:45am! We DO NOT offer refunds on Express mail unless it qualifies per usps promised date which will say on your tracking #. If you qualify there is a 14 day waiting period for us to receive refund check from USPS.

Please read through our Terms of Service before making your purchase and/or before contacting us regarding a possible return or exchange.

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